As a market leader, AIA focuses not only on the sustainability of our financial results, but also on helping to create a positive impact on our customers and communities. We believe that this focus on sustainability is integral to our purpose of helping our customers live Healthier, Longer, Better Lives.
Sustainability in all that we do
Message from our CEO Wong Sze Keed
"We're invested in advancing the nation's Singapore Green Plan 2030, co-creating greater biodiversity and a more sustainable society for families to live healthier, longer, better lives together."
AIA Singapore Sustainability Report 2024
AIA's Purpose is to help people live Healthier, Longer, Better Lives. It underpins everything we do. We are guided by this Purpose as we focus on delivering value for our stakeholders through our efforts across our five Environmental, Social, and Governance (ESG) strategic pillars.
As part of the largest pan-Asian life and health insurers and a significant asset owner and investor, we recognise our potential to lead positive transformation to create a healthier, sustainable future for Singapore.
Our Sustainability Report 2024 showcases the actions we are taking to create this future.
AIA Group ESG Report 2024
Our ESG Strategy is built around five pillars: Health & Wellness, Sustainable Operations, Sustainable Investment, People & Culture, and Effective Governance. These pillars contribute to a more sustainable and healthier development for Asia, its people and communities, as well as the planet. See our latest AIA Group ESG Report to find out more about our latest initiatives in the region.
Health & Wellness
Sustainable Investment
Sustainable Operations
People & Culture
Effective Governance
Delivering better health outcomes, championing financial inclusion and expanding access to quality care
- Advanced AIA One Billion through AIA Vitality, AIA Health360 and the AIA Better Lives Fund
- Supported national initiatives, including the OneMillionTrees movement and the Resilience Mindset Programme
- Engaged communities through wellness events, partnerships and outreach programmes
Creating long-term value through sustainable investments, future focus, and active engagement for AIA Group's net-zero goals
- Committed to explore blended finance debt initiatives in Asia
- Kickstarted the enhancement of investment approach for AIA Sustainable Multi-thematic Fund
- Expanded our suite of sustainable investments via the Osmosis Resource Efficient Core Equity Fund
- Engaged investee companies to strengthen ESG awareness and best practices
- Embedded sustainability considerations in investment processes
- Expanded internal ESG capabilities through leadership and enterprise-wide sustainability training
Improving the environmental performance of our operations and incorporating ESG into sourcing considerations
- Empowered seamless digital experiences for our customers, significantly cutting down paper usage
- Integrated sustainability into procurement
- Installed solar-powered lighting at AIA Alexandra and implemented smart meters across our premises in Brunei
- Strengthened employees' awareness of waste reduction and energy consciousness by publishing monthly environmental data
- Showcase of green building awards highlights our commitment to sustainability and employee wellbeing
Fostering a learning environment, equitable processes and a diverse, inclusive culture
- Enhanced talent development through leadership, coaching and internship programmes
- Strengthened workplace culture through mentorship and employee engagement initiatives
- 82nd percentile for employee engagement in Gallup's global finance and insurance industry benchmark
Continuing to operate to the highest standards of business practices
- ESG-related risks, similar to other material risks, are managed within the risk management framework
- Strengthened controls in data privacy, cyber resilience and financial crime compliance
- Reinforced ethical conduct and responsible selling through governance and training
Climate Action
AIA Group is committed to achieving net-zero emissions by 2050. We are the first pan-Asian life and health insurer to have our near-term targets validated by the Science Based Targets Initiative (SBTi).
Climate Transition Plan
Read AIA Group Climate Transition Plan
Climate-related Disclosure Report
Since 2018, AIA Group have supported the voluntary adoption of the Task Force on Climate-related Financial Disclosures (TCFD) recommendations.