This Personal Case Management service is not a contractual benefit provided by AIA Singapore Private Limited ("AIA"). AIA reserves the right, at its sole and absolute discretion, to cancel, terminate and/or withdraw this value-added service any time or for any reason without notice.
Teladoc Health is an independent third-party company. AIA shall not be responsible or liable in any way for any act, omission, advice or information that is given, or statements made by Teladoc Health or other persons (including healthcare providers) arising from or in connection with the provision of the medical services, products, any other value-added services provided by Teladoc Health or any marketing activities conducted by Teladoc Health.
The availability of the Personal Case Management service does not mean that the medical bill(s) will be automatically claimable. Claims eligibility will be subject to the terms and conditions of the applicable AIA insurance plans.
The availability of this Personal Case Management service shall not be construed as any approval, representation or warranty by AIA as to the suitability, fitness for purpose or quality of the Teladoc Services. All Teladoc Health related statistics and service information stated have been verified by Teladoc Health only.
- Please click here for the full list of serious medical conditions that Teladoc Health accepts for personal case management. Eligibility for service is subject to evaluation by AIA and Teladoc Health and the services provided are subject to the terms and conditions of Teladoc Health. Please contact Teladoc Health for full details of the scope of the service.
- AIA will only release information on the policy held by a customer to Teladoc Health once the service Enrolment Form has been signed by the said customer.
- The Teladoc Health Personal Case Management service is a complimentary service for customers insured with AIA under eligible plans. Tests, treatments, procedures, devices or medication recommended by Teladoc Health may be subject to additional charges that are not covered by your plan. Please consult your AIA Financial Services Consultant for more details.
- The Teladoc Health portal is a third-party site that is not developed, managed or maintained by AIA. Accordingly, AIA will have no liability for any loss or damage that may arise as a result of any breakdown, disruption, suspension, termination, malware or unavailability of such site or the services listed under such site.
Collection and Use of Personal Data: Any and all personal data provided to us will be used to ascertain your eligibility to access the services and other information herein. The collection, use, disclosure, and retention of your personal data is subject to the
AIA Personal Data Policy (Singapore), to which you agree and accept. AIA reserves the right, at its sole and absolute discretion, to cancel, terminate and/or withdraw the value-added services any time or for any reason without notice.
The insurance plans are underwritten by AIA Singapore Private Limited (Reg. No. 201106386R). All insurance applications are subject to AIA's underwriting and acceptance. This is not a contract of insurance. You are advised to read the policy contract for the precise terms and conditions of the plan.
These policies are protected under the Policy Owners' Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer or visit the GIA/LIA or SDIC websites (
www.gia.org.sg or
www.lia.org.sg or
www.sdic.org.sg).
The information is correct as at 4 November 2024.
