Skip to main content
  • Search
  • AIA Singapore
  • Our Products
    • Life Insurance
    • Medical Insurance
    • Critical Illness Insurance
    • Disability Income Protection
    • Accident Protection
    • Savings
    • Investments
    • Platinum
    • Travel & Lifestyle
    • AIA Vitality
    • Employee Benefits
    • Employee Benefits
  • Life Matters
    • Planning For The Future
    • Living Healthily
    • Experiencing Life
    • Your Financial Needs Matter
  • About AIA
    • Our Leadership Team
    • Our Commitments
    • Careers
    • Media Centre
    • Awards
    • AIA Showreel
    • Our Top Awardees
    • MDRT Members
    • AIA Financial Advisers
    • AIA Brunei
  • AIA Vitality
    • About AIA Vitality
    • How It Works
    • Rewards & Partner Benefits
    • Join AIA Vitality
  • Help & Support
    • Contact Us
    • ONLINE PAYMENT WITH AIA PAY EZ
    • AIA HealthShield Support
    • AIA COVID-19 Support Programme
    • AIA HealthShield Support
    • FAQs
    • Form Library
    • Submit a Claim
    • Notices To AIA Policyholders
    • AIA Funds Information
    • AIA Annual Fund Reports
    • AIA's Participating Fund Commentaries
    • Consumer Guides
  • My AIA
    • My AIA SG
    • My Rewards
    • AIA Altitude
    • Make Payment Online
    • Submit a Claim
    • Request HealthShield Pre-Authorisation
    • FSC Access
    • Bank Partner Access
    • FA Broker Partner Access
    • eBenefits
  • AIA Vitality
    Visit the AIA Vitality website
  • YOUR FINANCIAL NEEDS MATTER
    Explore our financial calculators and resources for your long term and short term goals at different life stages.
  • Recent Promotions
    Find out more about our latest campaigns and promotions
AIA
AIA Logo AIA Logo
  • Our Products

    Our Products

    Find our products and services according to your protection needs.

    See more
    YOUR FINANCIAL NEEDS MATTER

    Explore our financial calculators and resources for your long term and short term goals at different life stages.

    EXPLORE NOW

    Recent Promotions

    Find out more about our latest campaigns and promotions

    See more

    For Individuals

    For Business

    • Life Insurance

      Protect your loved ones’ future from life’s uncertainties
    • Medical Insurance

      Adequate coverage for medical bills so you can focus on getting better
    • Critical Illness Insurance

      Protect against the financial burdens of critical illness
    • Disability Income Protection

      Protect your ability to earn an income.
    • Accident Protection

      Be financially prepared for the unexpected
    • Savings

      Start planning early and fulfil your saving goals.

    • Investments

      Make your money work harder for you – your dreams matter
    • Platinum

      Plan your enduring legacy, and share it with the generations to come.
    • Travel & Lifestyle

      Cover your personal belongings from loss or damage
    • AIA Vitality

      AIA Vitality is one of the most comprehensive wellness programmes with a wide spectrum of tools and benefits that target different aspects of your health.
    • Employee Benefits

      Secure your company’s most important asset through our market-leading solutions
    • Employee Benefits
  • Life Matters

    Life Matters

    We take care of the matters of your life because your life matters

    VIEW ALL IN LIFE MATTERS
    • Planning For The Future

      Prepare for your lives ahead
    • Living Healthily

      Kick-start your journey to better health
    • Experiencing Life

      Live life to the fullest
    • Your Financial Needs Matter

      Explore our financial calculators and resources for your long term and short term goals at different life stages.
  • About AIA

    About AIA

    For almost a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.

    Healthier, Longer, Better Lives

    • Our Leadership Team

      The Executive Committee and Board & Board Committees of AIA Singapore
    • Our Commitments

      Our healthy living initiatives, partnership with Tottenham Hotspur Football Club and more
    • Careers

      Explore opportunities to work at AIA
    • Media Centre

      News and information about AIA
    • Awards

      Check out our awards and achievements over the years.
    • AIA Showreel

      View videos that showcase AIA Singapore as a company
    • Our Top Awardees

      Presenting our top performers of FY2019
    • MDRT Members

      Presenting our top performers of FY2019
    • AIA Financial Advisers

      Who we are, what we do. Let's forge a partnership that lasts beyond a lifetime.
    • AIA Brunei

      Find out more about our branch office
  • AIA Vitality

    AIA Vitality

    AIA Vitality supports and motivates you every step of the way towards achieving your health goals. What’s more, get rewarded for healthy choices and earn points when you Get Active, Eat Well and complete Health Checks!

    Find Out More
    • About AIA Vitality

      AIA Vitality is a comprehensive health and wellness programme that motivates you to keep fit and helps you to manage your health.
    • How It Works

      ​Discover how you can live a healthy lifestyle by staying active, eating well and maintaining good health with AIA Vitality.
    • Rewards & Partner Benefits

      Discover the rewards and benefits you have unlocked with your AIA Vitality points.
    • Join AIA Vitality

      Join us today, and get motivated to live a healthier, longer and better life!​
  • Help & Support

    Help & Support

    We strive to assist you for all your inquiries with high touch customer service.

    Contact AIA

    For Customer Support

    For Resource/Useful Links

    • Contact Us

      Cannot find the answer in our FAQ section? Contact us now
    • ONLINE PAYMENT WITH AIA PAY EZ

      Manage all your AIA payments from one convenient location
    • AIA HealthShield Support

      Quality Healthcare Specialist Partners exclusively for AIA HealthShield Gold Max customers
    • AIA COVID-19 Support Programme

      Support Programme to extend the grace period for payment of premiums due up to 180 calendar days for customers who are financially affected by COVID-19
    • AIA HealthShield Support

      Quality Healthcare Specialist Partners exclusively for AIA HealthShield Gold Max customers
    • FAQs

      Have a question? You may find the answer here
    • Form Library

      A selection of forms you can download, fill in and send back to us
    • Submit a Claim

      Need to make a claim? Learn more about the claim process.
    • Notices To AIA Policyholders

      Useful information for policyholders
    • AIA Funds Information
    • AIA Annual Fund Reports
    • AIA's Participating Fund Commentaries
    • Consumer Guides
  • My AIA

    My AIA SG

    Exclusive for AIA policyholders and Vitality members to conveniently access policy information, Vitality membership and rewards

    Register For My AIA SG

    If you are an AIA customer, and do not have a login, you can register for My AIA SG account here.

      Customer

    • My AIA SG

      My Rewards

      AIA Altitude

      Submit a New Request

    • Make Payment Online

      Submit a Claim

      Request HealthShield
      Pre-Authorisation

      Distribution

    • FSC Access

      Bank Partner Access

      FA/Broker Partner Access

      Employee Benefits

    • eBenefits

    My AIA SG

    Exclusive for AIA policyholders and Vitality members to conveniently access policy information, Vitality membership and rewards

    Register For My AIA SG

    If you are an AIA customer, and do not have a login, you can register for My AIA SG account here.

      Customer

    • My AIA SG

      My Rewards

      AIA Altitude

      Submit a New Request

    • Make Payment Online

      Submit a Claim

      Request HealthShield
      Pre-Authorisation

      Distribution

    • FSC Access

      Bank Partner Access

      FA/Broker Partner Access

      Employee Benefits

    • eBenefits

    Home

    My AIA Perks

    Logout

    My AIA SG

    Exclusive for AIA policyholders and Vitality members to conveniently access policy information, Vitality membership and rewards

    Register For My AIA SG

    If you are an AIA customer, and do not have a login, you can register for My AIA SG account here.

      Customer

    • My AIA SG

      My Rewards

      AIA Altitude

      Submit a New Request

    • Make Payment Online

      Submit a Claim

      Request HealthShield
      Pre-Authorisation

      Distribution

    • FSC Access

      Bank Partner Access

      FA/Broker Partner Access

      Employee Benefits

    • eBenefits

    My AIA SG

    Exclusive for AIA policyholders and Vitality members to conveniently access policy information, Vitality membership and rewards

    Register For My AIA SG

    If you are an AIA customer, and do not have a login, you can register for My AIA SG account here.

      Customer

    • My AIA SG

      My Rewards

      AIA Altitude

      Submit a New Request

    • Make Payment Online

      Submit a Claim

      Request HealthShield
      Pre-Authorisation

      Distribution

    • FSC Access

      Bank Partner Access

      FA/Broker Partner Access

      Employee Benefits

    • eBenefits

    Home

    My AIA Perks

    Logout

  • Search
  • Contact Us
    • Book an Appointment
    • Email Us
    • Call Us

      Open: 8:45am to 5:30pm, Mon - Fri
Help & Support
Prev | Next
Back to Top

  • {{title}}

    {{label}}

    • Form Library

    • Customer Forms
    • Application Forms

    Policyholder Change Request

    Amendment to Request for Change

    Change Form for HealthShield

    Change Form (With Health Declaration)

    Change Form (Without Health Declaration)

    Change/Update of Signature

    Personal Lines Request

    Policy Services Covid-19 (Coronavirus) Exposure Questionnaire

    Contact Information Change Forms

    Change of Address & Contact Information

    Online Submission Available!

    Policies

    Policy Loan Form

    Online Submission Available!

    Release of Assignment

    Request For Investment Linked Transactions

    Online Submission Available!

    Surrender form for Platinum Legacy

    Surrender – Traditional Policy

    Surrender / Withdrawal - Investment Linked Policy (ILP)

    Nomination of Beneficiaries

    NOB Form 1 Trust Nomination

    NOB Form 2 Revocation of Trust Nomination 

    NOB Form 3 Appointment of Trustee

    NOB Form 4 Revocable Nomination

    NOB Form 5 Revocation of Revocable Nomination

    NOB Form 6 Notice of Revocation of Revocable Nomination

    Business Reply Envelopes

    Cashier (for cheque payments) 

    Claims (for claims forms and documents)

    Customer Service (for enquiries or other requests)

    Policy Services (for transactional requests or changes to policies)

    Policy Services-GIRO (for GIRO application forms)

    MAS314

    Particulars Update Form

    Enhanced Due Diligence Form (Policy Services)

    Online Submission Available!

    New Business Enhanced Due Diligence Form (Life Plan)

    Fatca

    Checklist for Support of Claim of Foreign Status

    Entity Classification Form

    FATCA Declaration Form

    Online Submission Available!

    Form W-8BEN Certificate of Foreign Status of Beneficial Owner for United States Tax Withholding and Reporting (Individuals)

    Form W-8BEN-E Certificate of Status of Beneficial Owner for United States Tax Withholding and Reporting (Entities)

    Form W-9 Request for Taxpayer Identification Number and Certification

    Instructions for Form W-8BEN Certificate of Foreign Status of Beneficial Owner for United States Tax Withholding and Reporting (Individuals)

    Instructions for Form W-8BEN-E Certificate of Status of Beneficial Owner for United States Tax Withholding and Reporting (Entities)

    Others

    CRS Controlling Person Certification Form

    CRS Entity Self Certification Form

    CRS Individual Self Certification Form

    Online Submission Available!

    Marketing Consent/Consent Withdrawal Form

    Online Submission Available!

    Personal Data Access Request Form

    Telegraphic Transfer Request Form

    Application Forms

    AIA Star Protector Plus Application - Partnership Distribution

    Application Form For Health Insurance - Partnership Distribution

    Application Form For Life Insurance (Adult) - Partnership Distribution

    Application Form For Life Insurance (Juvenile) - Partnership Distribution

    Application Form For Personal Accident Insurance - Partnership Distribution

    Application & Product Summary for HealthShield Gold Max

    Simplified Application Form - Partnership Distribution

    Health Questionnaires

    Asthmatic Questionnaire

    Back Pain Disorder Questionnaire

    Gastro Intestinal Digestive Disorder Questionnaire

    General Health (Non Specific) Questionnaire

    Gynaecological Disorder Questionnaire

    High Blood Pressure/Raised Cholesterol/Diabetes Questionnaire

    NB Covid-19 (Coronavirus) Questionnaire

    Obstetrics and Gynecology Report

    Prenatal/Baby Rider Supplementary Questionnaire

    Tumours Cysts Lumps Growths Questionnaire

    Platinum Series forms

    Application Form For Platinum Series – Agency

    Application form for Platinum Series – Partnership Distribution

    Large Amount Questionnaire for Platinum Series

    Residency & Travel Questionnaire

    Others

    AIA Premier Disability Coverage 

    AIA Premier Disability Coverage (Specialised Occupation)

    Amendment Form

    Application Form for Interbank GIRO

    Large Amount Questionnaire

    Letter of Certification of Employment For Public Officers

    Letter of Consent

    Reimbursement For AIA Colours Of Life Cancer Screening

    Residency And Travel Questionnaire

    CONTACT AIA

    1800 248 8000

    1 Finlayson Green
    Singapore 049246
    View Details
    Marketing Consent

    BOOK AN APPOINTMENT

    GO TO

    AIA.COM

    Visit our corporate site to learn more about AIA.
    Go To
    CONTACT AIA

    1800 248 8000
     

    1 Finlayson Green
    Singapore 049246

    View Details

    BOOK AN APPOINTMENT

    GO TO

    AIA.COM

    Visit our corporate site to learn more about AIA.
    OUR INSURANCE PRODUCTS
    Life Protection
    Medical Protection
    Critical Illness Protection
    Disability Income Protection
    Accident Protection
    Savings
    Investments
    Platinum
    Travel and Lifestyle
    EXPLORE AIA
    Your Learning Buddy
    AIA Altitude
    Not Just Another Job
    AIA Vitality
    Sitemap
    USEFUL LINKS
    Recent Promotions
    AIA Funds Information
    FAQs
    Form Library

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and AIA Personal Data Policy (Singapore).

    ABOUT AIA
    Explore AIA
    Your Learning Buddy
    AIA Altitude
    Not Just Another Job
    AIA Vitality
    Sitemap
    OUR INSURANCE PRODUCTS
    Life Protection
    Medical Protection
    Critical Illness Protection
    Disability Income Protection
    Accident Protection
    Savings
    Investments
    Platinum
    Travel and Lifestyle

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and AIA Personal Data Policy (Singapore).

    USEFUL LINKS
    Recent Promotions
    AIA Funds Information
    FAQs
    Form Library
    Copyright © 2021 AIA Group Limited and its subsidiaries. All rights reserved.
    Terms of Use | AIA Personal Data Policy (Singapore) | Cookie Policy