National Health Group (NHG)

Partnering with National Health Group (NHG) to advance value-based, patient-centred care

AIA Singapore has partnered with NHG Health to drive Appropriate and Value-Based Care (AVBC), an approach that prioritises patient outcomes while keeping healthcare accessible and affordable.  

Award-winning impact and proven results

NHG Health's commitment to value-based care was recognised in 2025, when its Total Knee Replacement (TKR) AVBC programme received the ICHOM–NEJM Catalyst Implementation Award, recognising the programme's significant real‑world impact and meaningful improvements for patients.

From 2019 to 2024, the TKR AVBC programme achieved strong, measurable results:

  • 63% reduction in hospital stay, helping patients heal faster and enjoy more time at home with their loved ones 32% of patients were able to undergo TKR as a convenient same-day or short-, getting patients back to their daily life faster

  • More accessible rehabilitation option, delivered at or near patients' homes for greater convenience

These results demonstrate how NHG Health's integrated teams are transforming care to be safer, smoother, and more sustainable - while delivering better outcomes for patients.

Benefits of AVBC for patients and the community

  • Integrated and coordinated care
    NHG Health's patient-centred approach ensures seamless, well-coordinated care from start to finish, delivering better outcomes while keeping care cost-effective.

  • Support in the comfort of home
    Expanded home-based services allow patients to receive tailored medical support and rehabilitation in familiar surroundings, improving comfort and continuity of care.

  • Faster recovery with better outcomes
    Streamlined care pathways reduce hospital stays and support a quicker return to daily life.

A network of care across NHG Health institutions

NHG Health's AVBC programmes are available across its major institutions, including:

  • Khoo Teck Puat Hospital

  • Tan Tock Seng Hospital

  • Woodlands Hospital

Healthcare services FAQ

Got more questions on our value-added services? Get answers here.

Recommendation Prompt

NHG Health is an independent third-party company. AIA shall not be responsible or liable in any way for any act, omission, advice or information that is given, or statements made by NHG Health or other persons (including healthcare providers) arising from or in connection with the provision of the medical services, products, any other value-added services provided by NHG Health or any marketing activities conducted by NHG Health. 
 
Collection and Use of Personal Data: Any and all personal data provided to us will be used to ascertain your eligibility to access the services and other information herein. The collection, use, disclosure, and retention of your personal data is subject to the AIA Personal Data Policy (Singapore), to which you agree and accept. AIA reserves the right, at its sole and absolute discretion, to cancel, terminate and/or withdraw the value-added services any time or for any reason without notice. 
 
The insurance plans are underwritten by AIA Singapore Private Limited (Reg. No. 201106386R). All insurance applications are subject to AIA's underwriting and acceptance. This is not a contract of insurance. You are advised to read the policy contract for the precise terms and conditions of the plan. 
 
These policies are protected under the Policy Owners' Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer or visit the GIA/LIA or SDIC websites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg). 
 
The information is correct as at 24 April 2026.