The Emergency Assistance Services may include the following: 
 
  • Arrangement of emergency medical evacuation and repatriation (including repatriation of mortal remains), subject to AIA's approval
  • Pre-trip assistance advice
  • Legal and/or interpreter referral
 
This Emergency Assistance Service is provided by Aspire Lifestyle, an International SOS Company. Assistance will be provided as quickly as possible, to the best of our ability. 
Important Notes:  
 
The precise terms and conditions, including exclusions whereby the benefits under your policy may or may not be payable, are specified in your policy contracts. You are advised to read the policy contracts. 
 
This Service is delivered by Aspire Lifestyle, who is solely responsible for providing the Service to you. We do not assume any responsibility or liability for the Service, or for any outcomes arising from its use. If your existing or inforce insurance policy is cancelled, you will no longer be eligible to access this Service. We may, at its discretion, update the appointed service provider or withdraw the Service at any time without prior notice. We are not liable for any consequences arising from or related to the Service, including any delays or disruptions in its provision.